CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help! Call us at 501-350-5734 or send us an email at evonnesinspirations@yahoo.com

FAQ

 
How do I track my order?
 

For all gifts delivered via Fed-Ex, UPS, or USPS, an e-mail providing a tracking number will be sent to you when the gift is on its way, to ensure easy, up-to-the-minute tracking. You will also be notified of any delivery attempts in case your recipient is not at the home or office, as well as when the gift is delivered. Please know you can always check the status of your gift by logging in to your Evonne’s Inspirations account.

 

 

 

What are your delivery options?

Shipped

For all gifts delivered via Fed-Ex, UPS, or USPS, an e-mail providing a tracking number will be sent to you when the gift is on its way, to ensure easy, up-to-the-minute tracking. You will also be notified of any delivery attempts in case your recipient is not at the home or office, as well as when the gift is delivered. Please know you can always check the status of your gift by logging in to your Evonne's Inspirations account.

Hand-Delivered

All baskets are freshly made by myself. Because these baskets are handmade and hand delivered, we're unable to provide up-to-the-minute tracking information, but delivery statuses will be available the day after the requested delivery date. Please know you can always log in to your account to see if your gift has been scheduled or delivered to its destination.

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How do I return an item?

Returns

Fresh products (flowers, fruit, plants, balloons, and fresh food gift baskets), perishable, personalized and fragile products cannot be returned. If quality doesn’t meet your expectations, products are covered by The Evonne’s Inspirations Guarantee.

Non-perishable items should be returned within 30 days of delivery in their original packaging, after contacting our customer service department. Non-perishable returned items must be sent to the Evonne’s Inspirations return address, from the location that package was originally mailed. You will receive full merchandise credit for future purchases. Shipping is not refundable.

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Do you provide International delivery?
 

No International delivery at this time.

 

 

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